Privacy Policy

This Privacy Notice for jnvtradingjournal ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you:

• Visit our website at jnvtradingjournal.com
• Use our trading journal platform and related services
• Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@jnvtradingjournal.com.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:

• Names and email addresses
• Usernames and passwords
• Billing and payment information (processed securely via Paddle)
• Trading data, journal entries, screenshots, and notes you upload
• MT4/MT5 account connection data
• Contact preferences and communication data

Information automatically collected

We automatically collect certain information when you visit, use, or navigate our Services. This may include device and usage information such as IP address, browser type, operating system, referring URLs, and pages visited. This information is primarily needed to maintain security and operation of our Services.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation, authentication, and manage user accounts
• To deliver and facilitate delivery of services to you
• To respond to user inquiries and offer support
• To send administrative information such as changes to our terms and policies
• To fulfil and manage your subscriptions and payments
• To send you marketing and promotional communications (with your consent)
• To protect our Services and investigate fraudulent activity
• To comply with our legal obligations

3. When and With Whom Do We Share Your Information?

We may share information in the following situations:

• Service Providers: We may share your data with third-party vendors and service providers that perform services for us, including payment processing (Paddle), email delivery (Resend), cloud hosting (Supabase / Vercel), and analytics.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.
• Legal Obligations: We may disclose your information where required to comply with applicable law or legal process.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. These are used for session management, authentication, and improving the user experience. You may set your browser to refuse cookies, though some features of the Services may not function properly as a result.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.

6. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. These include encrypted data storage, secure HTTPS transmission, and access controls. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. What Are Your Privacy Rights?

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate personal data
• The right to request erasure of your personal data
• The right to object to or restrict processing of your personal data
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us at support@jnvtradingjournal.com. We will respond to your request within 30 days.

8. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised "Last updated" date. We will notify you of any material changes by posting the new notice on this page and, where appropriate, via email to the address associated with your account.

9. How Can You Contact Us?

If you have questions or comments about this notice, you may contact us at: